Track Your Order
Enter your details to view tracking updates
Enter your order number (example: #1234) or paste the order status link from your confirmation email
Use the email from checkout
Helps us locate your order faster if provided at checkout
or
Log in to view orders
Need Help?
Email
Phone
Hours
Mon–Fri, 9 AM–5 PM CST
Response Time
Within 24 hours
Important: Orders may ship in multiple packages with separate tracking numbers from different fulfillment locations.
Frequently Asked Questions
Your order number is in the confirmation email sent immediately after purchase. It starts with a # symbol (example: #1234). You can also find it in your account order history if you created an account during checkout.
Tracking information is typically available within 24–72 hours after your order is placed. You'll receive a shipping confirmation email with your tracking number and carrier details once your order ships. Processing times may vary during peak seasons.
Orders may ship in multiple packages from different fulfillment locations to ensure faster delivery. Each package will have its own tracking number. All packages are part of your single order and may arrive on different days.
Tracking information can take 24–48 hours to update after the label is created. If your tracking hasn't updated after 3 business days, or if you have concerns about delivery timing, please contact our support team with your order number.