We ship to addresses within the United States only.

Shipping is a flat rate of $6.95 on all orders.

Orders are processed within 0–3 business days (Monday through Friday). Orders placed after 12:00 AM CST will be processed the next business day.

After processing, shipping transit takes 5–8 business days. Total delivery time is 5–11 business days from the date your order is placed.

Your order may ship in multiple packages with separate tracking numbers at no extra cost. Packages may arrive on different days.

You will receive a tracking number via email once your order has shipped. Tracking updates may take up to 24 hours to appear.

Returns are accepted within 30 days of delivery. Items must be unused and in their original condition. Refunds are issued after inspection.

You can reach us at support@cuddlemutt.com or call +1 (979) 645-6812. Our support team is available Monday through Friday, 9:00 AM to 5:00 PM CST.